What to Expect from American Home Shield® HVAC Warranty Coverage

Here are some common questions: 

• What happens when you submit an HVAC service request with your home warranty? 
• How much will the service fee cost? 
• What portion of the repairs to your system will be covered? 
• What does a home warranty cover in terms of HVAC repair or replacement? 

It’s normal to have questions about your home warranty HVAC coverage. We’ll help you learn more about what to expect from your plan’s coverage and what your options are when you submit a service request.

What Does My HVAC Home Warranty Coverage Include?

American Home Shield® provides air conditioner warranty and heating warranty coverage with all three of our plans. When a breakdown occurs, you'll simply submit a service request, pay your service fee, we'll send a Pro to your home to diagnose the issue.  

You are able to select the amount of your service fee when your prucahe your home warranty plan. We give you the option to choose whether you’d rather pay less monthly for the plan or less for service requests. If you ever forget the amount of your service fee, you can simply refer to your plan agreement via MyAccount. 

What American Home Shield® HVAC Coverage Includes for HVAC Systems

Air Conditioners:

All parts and components of permanently installed air conditioning systems up to a 5-ton capacity, including condensation line of the following types:

• Ducted central electric split and package units 
• Geothermal units 
• Evaporative coolers
• Wall air conditioners
• Mini-splits
• If repair or replacement is needed, we'll cover upgrades to maintain compatibility and/or compliance with SEER, HSPF or refrigerant standards

Heating Systems:

All parts and components of permanently installed heating ystems up to a 5-ton capacity for the following types:

• Geothermal units
• Package units 
• Heat pumps
• Mini-splits
• Hot water or steam circulating heat 
• Electric baseboard 
• If repair or replacement is needed, we'll cover upgrades up maintain compatibility and/or compliance with SEER, HSPF or refrigerant standards

Do I Need Maintenance Records? 

Unlike HVAC warranties from some other home warranty providers, we don’t require homeowners to provide maintenance records to qualify for repair or an American Home Shield® HVAC replacement of a covered item. Though we do recommend conducting an HVAC inspection if you have just moved into a new house, we’ll cover your system no matter its age.

What If My HVAC Isn’t Repairable? 

The Pro will do their best to help resolve the issue. However, if they determine that your covered item can't be repaired, your plan includes an AHS® HVAC replacement with a similar model (up to your plan’s coverage limits and subject to the limitations and exclusions of your contract). 

American Home Shield HVAC Coverage Benefits

Routine maintenance can save you the headache of having your HVAC malfunction, so we created a plan that does the hard work for you. 

The ShieldPlatinum™ plan offers the following coverage and perks:

• Unlimited AC refrigerant 
• $5,000 per covered HVAC system
• $4,000 per covered appliance
• $1,000 Roof Leak Repair coverage 
• One free HVAC tune-up per plan agreement term
• $1,000 coverage for code violations, permits, and modifications

Getting an HVAC tune-up is important, as is changing your air filters a couple of times per year. 

It’s time to take advantage of American Home Shield® HVAC coverage. Check out our home warranty costs and plans, and find out exactly what’s covered under your warranty. 

Note: The covered item limit for the following types of air conditioners is $1,500: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps. For our ShieldSilver and ShieldGold plans, there is a $10 per pound AC refrigerant limit. For ShieldPlatinum, we will cover all costs of AC refrigerant.

Note: The covered item limit for the following types of heating systems is $1,500: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps.

American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any HVAC system components.

AHS assumes no responsibility, and specifically disclaims all liability, for your use of any and all information contained herein.